Shinjuku Okada Building

FAQ

Frequently asked questions

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Are there any fees on top of the room price?

A cleaning fee is charged once per stay. It is shown in the price breakdown and included in the total. Utilities and Wi-Fi are included, and there is no deposit or key money.

How do I check in?

Self check-in with a smart lock. Follow the instructions we send in advance and go straight to your room without a front desk.

What is an apartment hotel?

A place to stay with a kitchen, a washing machine and other everyday facilities in the room, booked and checked into like a hotel. Stays of 1 to 29 nights.

Is the room cleaned during my stay?

As these are short stays, there is no regular cleaning during your stay as a rule (please contact us about long stays).

Can I use the kitchen and washing machine?

Every room has a kitchen (the type of stove varies by room), a refrigerator, a microwave, a rice cooker and a washing machine. Cookware, tableware and laundry supplies are provided. Cookware, tableware and laundry supplies are provided.

What are the check-in and check-out times?

Check-in from 16:00, check-out by 10:00.

  • Check-in 16:00 / check-out 10:00. There is no front desk; you check in yourself following the steps we send in advance.
  • Linens and towels are provided for the number of guests. They are not changed during your stay.
  • Amenities and supplies are provided once at check-in; we do not hand out extras.
  • Rooms have a smart monitor (Android) instead of a TV. Broadcast TV is not available, but you can watch Netflix, Prime Video and others with your own account, and YouTube for free.
  • All prices shown are totals including the cleaning fee. Payment is by credit card.

RESERVATION

Book your stay

Choose your dates and number of guests to see availability for all four room types, with total prices including the cleaning fee. Stays of 1 to 29 nights can be booked right away. For 30 nights or more, please send a monthly-stay inquiry.

Living room of the Shinjuku Okada Building Standard 2DK (3 Guests)